Help page
We want everyone to be able to use our site with ease. Please contact us if you have any problem using our site that is not addressed below, so that we can improve the experience for all our visitors.
Our Site Map gives you an overview of the content of our website and a better idea about the way it is organised, to help you find your way around.
How to…
Resize this site's text
You should be able to resize text using your browser. Users of Internet Explorer, Mozilla browsers (for example, Firefox) and others, can follow these instructions:
- Enter your browser's View menu (usually at the top of the screen).
- From this menu, enter the Text Size menu.
- Select your desired text size.
Many browsers, like the Opera browser, for instance, allow you to increase or decrease the text size using the CTRL key (or the Command key for Apple Mac) in conjunction with the + and - keys.
Site Help page for more help topics.
Contrast
Any feedback about our site's legibility is gratefully received.
Site Help page for more help topics.
Navigate this site using your keyboard or keypad
Keyboard navigation
The Tab key can be used to move from link to link on each page. The tabbing order for the links on our pages is logical and usable, moving first down the main column and then down the side column of each page.
Headings
Users of screen readers and some other browsers can navigate around pages on our site by jumping from heading to heading. For most screen readers, press:
- H to cycle forwards through the headings on a page
- Shift & H to cycle backwards through the headings on a page
- Insert & F6 to give a list of all the headings on a page.
Many screen readers provide further possibilities for navigation via headings.
The Opera browser has extensive support for keyboard navigation, highly customisable to your own preferences. To navigate headings with Opera, press:
- S to cycle forwards through the headings on a page
- W to cycle backwards through the headings on a page.
Access Keys
Access Keys are keyboard or keypad keys that have been defined as shortcuts to links on a website. When pressed in combination with the ALT key (Windows & Linux users) or the CTRL key (Mac users), a key defined as an Access Key allows you to either jump to its associated link on the page (say, a link to the home page), or to load that link directly.
We decided not to define any Access Keys on the Just Business site. On the face of it, Access Keys are a great idea. But unfortunately there are problems with them in practice: for example, there can be conflict when a website defines an Access Key that has already been defined for another purpose by your browser or Operating System.
Site Help page for more help topics.
Help with…
Downloading and using the files to which we link
Check our help with files page.
Site Help page for more help topics.
Printing pages from this site
Check our printing help page.
Site Help page for more help topics.
Information about…
Links
Link title descriptions give information about the link
Some links have title descriptions that provide more information about the link destination. They can be accessed by hovering the cursor over links, and can be read by screen readers.
Links to external websites, email addresses and files for download
Text links on the Just Business site to external websites, email addresses and files for download are visually distinguished in some browsers by the presence of a small icon appended to the end of the link-text. Links have one of several icons, each denoting respectively a link's destination (be the destination an external website, an email address or a file for download). Users of capable browsers can see this feature in action by viewing the example links in the explanatory table below.
No link icons?
If you’re using a visually-based browser (as opposed to a screen reader, for example) and cannot see the icons appended to the example links in below table, then you might consider following the first of those example links in order to learn about the possibility of upgrading your web browser to a more modern one.
| Link icon | Link destination (& extension) | Example link |
|---|---|---|
 |
External web page/file | www.browsehappy.com |
 |
Email address | info@jusbiz.org |
 |
Portable Document Format (PDF) | www.jusbiz.org/downloads/pdf/detb.pdf |
 |
Microsoft Word Document (DOC) | www.jusbiz.org/downloads/doc/globingo.doc |
 |
ZIP Archive file | www.actionaid.org.uk/doc_lib/229_1_poverty_dev.zip |
But links to external sites, email addresses and files for download are also distinguished by their title descriptions. Users of older or less capable browsers should be able to access title descriptions for information regarding a link's destination. The text you will see when you hover your cursor over links to external sites begins with the word Visit, while that you will see when you hover over links to email addresses begins with the word Email. Links to PDF files will show text beginning with PDF, while title descriptions for Microsoft Word Doc files begin with DOC.
Links to files (for download)
Our Files Help page gives advice concerning the different types of files for download to which we link, and any programs you may need in addition to your regular browser to open and use them.
Links don’t depend on JavaScript
You should be able to use all the links on our site, regardless of whether or not you use a JavaScript-enabled browser.
Site Help page for more help topics.
Acronyms and abbreviations
We make use of acronyms, initialisms and other abbreviations throughout the site, largely as we refer to a range of organisations, initiatives, conventions and concepts that use abbreviated names.
Expansions of these abbreviations can be read aloud by screen readers. They can be seen by hovering your cursor over a given abbreviation, to reveal the expanded name in a tooltip (hovering your cursor above the acronym NEAD should reveal our parent organisation's name in full: Norfolk Education and Action for Development).
Many of the abbreviations found on this site have also been defined in our Glossary.
Site Help page for more help topics.
Terms & Conditions
Check our Terms & Conditions page.
